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Feedback for Cranebrook

Including complaints, suggestions, ideas and policy review.

Privacy Notice: Feedback submitted via this form will go directly to the service email (sweetpeaskindy@gmail.com) which is accessible by the service Director and delegated Responsible Persons. If you would like to provide feedback directly to our Managing Director, Janine, please go to the Management tab in the feedback portal.

To choose another destination for your feedback, please return to the Feedback Portal and make another selection.

Share Your Feedback!

Before sharing your thoughts, please take a moment to answer a couple of questions to assist us in directing your feedback to the right person(s) and in prioritising our response.

My feedback is...

 (e.g. thanks, good reviews, positive etc)

(e.g. issues, concerns, complaints, negative, etc)

(e.g. suggestions, ideas, questions, neutral, etc)

I am...
Would you like to attach any files as part of your feedback? (optional)
What kind of file?
Upload Document
Upload Image
Upload Audio
Upload Video
Would you like to receive a formal response from Sweetpeas?
Would you like to schedule a meeting to discuss your feedback?

Your details:

We understand that some feedback is easier to share anonymously, therefore we have made these fields optional. However, if you would like a response to your feedback (formal or informal), you must complete the fields below.

Operational feedback is about what we do every day, and may include:
  • Centre practices / systems

  • Centre routines

  • The educational program

  • Events / celebrations

  • Centre menu / provided food

  • Centre fees / payments

Personal feedback is about a person or group of people, e.g.:
  • An enrolled child

  • An employee/educator

  • The centre team

  • A parent or family member of a child

  • Sweetpeas Management

  • Allied health representatives

Material feedback is about physical items and the physical environment, and may include topics such as:
  • Centre resources (e.g. toys, games, books and equipment).

  • The centre environment, both indoor and outdoor.

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